Privacy Policy

How we collect, use, and protect your personal information

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • • Purchase tickets or register for the festival
  • • Create an account or sign up for our newsletter
  • • Contact us with questions or feedback
  • • Participate in surveys or promotions

2. How We Use Your Information

We use the information we collect to:

  • • Process ticket purchases and provide customer support
  • • Send you important updates about the festival
  • • Improve our website and festival experience
  • • Send marketing communications (with your consent)
  • • Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • • With service providers who help us operate the festival
  • • When required by law or to protect our rights
  • • With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

5. Your Rights

You have the right to:

  • • Access and update your personal information
  • • Opt out of marketing communications
  • • Request deletion of your data (subject to legal requirements)
  • • Contact us with privacy concerns

6. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser.

7. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us at our contact page or email us directly.

Last updated: September 2025

This policy may be updated periodically. We will notify you of any significant changes.